Bouncie
Role: Product Designer
Key Contributions
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User experience
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Product design
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Visual design
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Design team liason
Outcomes
🎉
Decreased the amount of time to share vehicles
🎉
Increased accesibility to users with large vehicle fleets
App Context
Bouncie provides vehicle tracking, diagnostics, and vehicle sharing—all from your phone
Bouncie is a simple, plug-in device and mobile app that turns almost any car into a connected car. Once installed in the vehicle’s OBD port, Bouncie delivers real-time location tracking, driving insights, and vehicle health updates straight to your phone. All of the vehicle information that Bouncie provides can be shared with other users.
User Problem
Sharing multiple vehicles with multiple users was tedious
Users were limited to sharing a single vehicle with one user at a time, requiring the process to be repeated for each additional vehicle and user. Especially for business users with large vehicle fleets, this can quickly become a time-consuming task.
The Limitations of the Original Design
There was no way to bulk share multiple vehicles to multiple users
Sharing was limited to one vehicle wiith one user at a time, forcing users to repeat the process for each new vehicle and user
Iterations Snapshot
I iterated with both the design and development teams
Below is a snapshot of early feedback from developers and my design lead.
Final Design
Manage Users Option
I explored the possible entry points that a user would feel most natural in doing a bulk share. Since the action isn't limited to a specific vehicle, I put the entry point to the bulk sharing process into the hamburger menu.
Final Design
Sharing with Multiple Users
We needed to make a smooth path to sharing vehicle information with multiple users. When users enter the sharing flow, the first screen lets them invite multiple people in one batch.
Final Design
Sharing Multiple Vehicles
After entering the recipients' emails, users select the vehicles they want to share. Users can quickly choose specific vehicles—or share them all with a single tap—ideal for businesses managing large fleets.
Final Design
Vehicle Permissions & Notifications
Once the user selects the vehicles, they can then select the users'
permission type for all the vehicles and if they would like to have the
notifications copied over.
Final Design
Confirmation & User Management
After completing the steps, users see a confirmation screen where they can adjust their selections. Upon pressing "Add Users", they are then taken to the "Manage Users" screen where they can view added users and update individual permissions if needed.
Into The Future
At the time of writing, this feature is still in development
In the future, I'd like to assess the success of this feature through a few different means:
Research user feedback through customer support tickets
Check if there is a positive impact on number of accounts with multiple vehicles
Measure whether usage of the old vehicle-sharing method has declined
